Reach out. We're here.We open January 1, 2027.
You don't need the right words, a diagnosis, or a reason that sounds serious enough. If something is weighing on you, that's reason enough to call.
If you are in immediate danger, call 911
Go to your nearest emergency department if you are not safe where you are. For urgent suicide or crisis support anywhere in Canada, call or text 988 at any hour — it is free and answered around the clock.
What to expect
Calling for the first time can feel like a lot. Here's what actually happens, so nothing is a surprise.
You don't have to prepare anything
There's no form and no intake questionnaire before you can talk. Start anywhere — even with "I don't really know why I'm calling."
You can stay anonymous
You are never required to give your name, your address, or any identifying details in order to be supported.
You set the pace
Silence is fine. Changing the subject is fine. Saying you'd rather not answer something is always fine.
Nothing is too small
People call about crises, and people call because the week has been heavy. Both are welcome on this line.
You can call for someone else
Worried about your child, your parent, your friend? Call us. Supporting someone is hard, and you deserve support too.
You choose what happens next
We offer options and explain them. Whether you act on any of them is entirely your decision.
More support lines across Canada
If our line is busy or you'd like another option, these services are free and available around the clock.
You are not a burden.
Whatever you're carrying, you don't have to carry it by yourself tonight.